FAQ

You have questions. And we have answers!

How long is the conference?

The event is every Thursday in October (the 6th-27th) and the sessions will run from about 12 pm to 4 pm EDT.

Can I pick and choose which sessions to attend?

Absolutely. So you can attend the ones you want and the ones you need.

Or better yet, join us for the whole thing!

What if I get a ticket and can't make it?

You can request up to a 50% refund 30 days prior to the event start, but unfortunately, we can not offer refunds after September 6, 2022.

Or - keep your ticket, and you can watch the videos after the conference ends!

How much is a ticket?

Solo Hiker (single) tickets are FREE and include all sessions, special events, and discussion groups.

Rescue Party (up to three team members) ticket types will include a consultant available for a 60-minute 1:1 session.

Sherpa's Pass (your entire team!) ticket types include a four-hour session with a consultant from our team of experts.

We also offer Security Audits through our in-house team at Virtua Computers.

Our money-back guarantee

We are so confident that you'll love our conference-

if you're not happy within 30 days of the ending session, we will refund your money. 100%. It's that simple.

How do I book my 1-on-1?

Once you purchase your upgraded ticket we will send you a list of all available slots. Please keep in mind that these fill up very quickly, so register and book early.

Don't see your question here?

No problem. Send an email to

ashley@nonprof-it.com we’ll get back to you as soon as possible.